Best Mall Apps in India in 2025

Shopping malls are excellent tools for interacting with their customers before and after the visit. With exclusive apps, malls aim to extend their relationship with customers even after the visit through compelling content, loyalty programs, customized offers, targeted advertisements, rewards, and much more. 

By leveraging technology to make mall usability more accessible and convenient, shopping malls can also help improve customer satisfaction.

For instance, customers can use mall apps to look for parking lots, which can be convenient and time-saving and elevate their shopping experience to the next level. 

Here are some of the advantages of shopping mall apps for customers. 

Greater convenience: Shopping mall apps allow customers with an excellent shopping experience to explore stores inside the mall. 

Personalized shopping experience: Shopping mall apps allow customers to receive personalized recommendations on the basis of their regular purchases and app activities.

App exclusive deals: Shoppers can access app exclusive offers. 

Easy navigation: Shopping mall apps make it easy for customers to find specific stores and brands inside the mall without having to walk through the mall or seeking support from the help desk. 

While there aren’t any winning formula yet, malls experiment with different business strategies and features when it comes to shopping mall app development. 

Let’s take a look at some of the must-have features of a shopping mall app.

Shopping falls feature interactive digital displays to engage customers with attractive and personalized content, recommendations, real-time promotions, and rewards. 

Another important aspect of a shopping mall is an Interactive map which gives a detailed view of the mall layout, location of stores, parking spaces, restrooms, and other mall facilities. 

A searchable store directory is an important feature where users can search for specific brands. 

Every shopping mall app must have a section showcasing exclusive offers, promotions, and deals available under different brands. 

Shopping mall apps showcase at-a-glance view schedules for events for specific days. 

Some shopping mall apps allow shoppers to make easier payments for services like parking without having to pay offline. 

Another must-have feature of any shopping mall is custom alerts and push notifications where customers can review general alerts, leasing updates, and notifications about specific deals, promotions, new events, etc that happens in the shopping mall.

Shopping malls must have loyalty programs integrated allowing customers to earn rewards, redeem them, and access special privileges based on their purchases.  

Convenience and next-level shopping starts with shopping mall apps. From finding their favorite brands to entertainment and restaurants, shoppers get the captivating experience of their lifetime. These apps give customers access to everything that happens in the mall including events, special promotions etc. 

So here are the best mall apps in India in 2025 to enjoy the privileges including loyalty programs. 

Lulu Malls is the shopping mall app of Lulu groups which gives shoppers all information to take their shopping experience to the next level. 

The app allows users to access the store map, and directory, view events, know the offers and discounts running at stores, check operating hours, and more. 

The app users can also browse store information, review stores and give ratings, browse restaurant menus, create a shopping panner, view movie timings at PVR, parking reminders, and a lot more.

The Phoenix Nhance is an exclusive app for Phoenix market cities across various cities. The app is used by users as a one-stop destination to stay updated with the malls and different brands. You can scan bills to earn points for every penny you spend. The point can be redeemed to unlock vouchers from brands. Nhance makes the shopping experience more rewarding as it facilitates a seamless shopping experience with curated features and other benefits. 

The shopping mall is the official app of the Centre Square Mall, Kochi designed for shoppers to have a unique experience at the mall. 

The app serves as a loyalty app where you can earn points with every purchase you make. By downloading the app you can stay informed about the latest events, enjoy exclusive deals and personalized rewards, and more. The app also features a mall guide, parking lots, a help desk, and a store guide. 

The official app of Nexus malls by Nexus groups is Nexus one designed with the sole purpose to provide convenience to their shoppers. 

The shopping mall hosts an array of must-have features like a store directory, a list of brands, events happening, special offers and deals, mall directions, and a lot more. 

Customers can effortlessly navigate through the mall, find special offers that their favorite brands are running, mark parking spots and navigate easily to the vehicle after shopping, receive early-bird notifications, and enjoy personalized offers based on previous purchases. 

Shopping mall apps help mall groups to manage their loyalty and customer experience. It’s a one-place to manage all the shopping malls in the chain in different cities within the same app. 

If you are looking to develop shopping mall apps, Zartek helps clients simplify and automate shopping mall operations. Manage everything from mall management, assets, inventory, leasing, accounting, billing, and more by getting in touch with us!